Refunds and Cancellations Policy

At AyurvedaConsultation.com, we strive to provide our clients with the flexibility and transparency they need when scheduling and managing their appointments. Please review our Refunds and Cancellations Policy below, which outlines the terms for cancellation and the corresponding refund amounts.

1. Cancellation Timeframes and Refund Eligibility

To ensure a smooth process and allow our Ayurvedic experts to manage their schedules effectively, the following refund guidelines apply when cancelling an appointment:

  • Cancellations Made 48 Hours or More Before the Consultation:
    • Refund Amount: 100% of the consultation fee
    • Details: If you cancel your appointment at least 48 hours before the scheduled consultation, you will receive a full refund of the fee paid.
  • Cancellations Made Within 24 Hours of the Consultation:
    • Refund Amount: 50% of the consultation fee
    • Details: If you cancel your appointment less than 48 hours but more than 24 hours before the scheduled consultation, you will receive a refund of 50% of the fee paid.
  • Cancellations Made Less Than 24 Hours Before the Consultation (Last-Minute Cancellations):
    • Refund Amount: No refund
    • Details: Cancellations made within 24 hours of the scheduled consultation are considered last-minute, and no refund will be issued.

2. How to Cancel Your Appointment

To cancel your appointment, please follow these steps:

  1. Contact Us:
    Reach out to our customer support team via the Contact Page on our website. Please provide your appointment details (name, appointment date and time, and any other relevant information).
  2. Cancellation Confirmation:
    Once your cancellation request is received, we will send you a confirmation email outlining the cancellation details and the refund amount (if applicable) based on the timeframe of your cancellation.
  3. Processing Time:
    Refunds will be processed within 7-10 business days from the date of cancellation confirmation. Please note that the time it takes for the refund to reflect on your account may vary depending on your bank or payment provider.

3. Modifications and Rescheduling

  • Rescheduling:
    If you prefer to reschedule your appointment instead of cancelling it, please contact our support team as soon as possible. We will work with you to find a new time slot that fits your schedule. Rescheduling may be subject to availability and the same cancellation timeframes may apply if the new appointment is cancelled.
  • Policy Changes:
    We reserve the right to modify this Refunds and Cancellations Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services following any changes signifies your acceptance of the updated terms.

4. Exceptions

In rare cases, if there are extenuating circumstances that prevent you from attending your consultation or cancelling within the specified timeframes, please contact us directly. While we cannot guarantee a refund outside of the standard policy, we will review each case on an individual basis.

5. Contact Information

If you have any questions or concerns regarding this Refunds and Cancellations Policy, please do not hesitate to contact our customer support team:

By scheduling an appointment with AyurvedaConsultation.com, you acknowledge that you have read and agree to the terms of this Refunds and Cancellations Policy. We appreciate your understanding and cooperation as we work to provide a fair and efficient service for all our clients.